The new generation of Windows-based ATM software offers a
host of exciting opportunities, but it presents specific challenges.
Applying the necessary Windows® patches and updates, for example,
involves either complex software delivery mechanisms or expensive
and time-consuming visits to each Windows ATM to manually
load these patches.
Software Exchange enables you to download software patches
and updates and perform unassisted installs remotely – quickly,
effectively and inexpensively. Not only that, it allows you
to retrieve simple files, such as diagnostic logs, from the
ATMs in your network.
Traditionally, software distribution has been the responsibility
of central IT departments, for whom ATMs aren’t necessarily
a high priority. Software Exchange puts you in control by
enabling you to send out Windows versions, security patches,
ATM applications updates and screen content to specific ATMs
or groups of ATMs at a time that is convenient for you.
As the name suggests, Software Exchange allows you to do more
than just distribute files. As well as sending out Windows
patches, Software Exchange enables you to retrieve files from
your ATM network remotely. These files, for example diagnostic
logs, can help with problem diagnosis, speeding up the resolution
process and significantly reducing ATM downtime.
Unlike other systems, Software Exchange is specifically
designed for the unique self-service environment, making it
easier to administer software updates for the self-service
network.
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