The timely delivery of cash is crucial to the effective running
and profitability of any ATM network. Cash outs, in particular,
equate to lost revenue, not to mention the impact they have
on customer satisfaction and loyalty. The task of tracking
Cash in Transit (CIT) vendor performance and managing it against
service level agreements is more often than not manually intensive
and costly.
Used in conjunction with Gasper Vantage™
– the world’s leading ATM monitoring and reporting solution
– Vantage CIT Tracker automatically monitors your CIT vendor’s
performance, enabling you to enforce service level agreements
and improve all-important ATM availability.
Vantage CIT Tracker enables you to track CIT replenishments
schedules. By constantly monitoring these planned events,
Vantage CIT Tracker provides you with an accurate record of
whether the replenishments occurred, if they were performed
on time and within the agreed time period and how many were
scheduled, but not performed at all.
CIT replenishment is the main area
of focus as it is often the most frequently provided service,
but it’s not the only one. Vantage CIT Tracker also enables
you to track other scheduled events, such as deposit pick
ups, and to track common procedural errors. Vantage CIT Tracker
also monitors and immediately sends an alert if it detects
any unscheduled activity at an ATM, reducing the possibility
of a security compromise.
Vantage CIT Tracker provides you with the detailed information
you need to manage performance. By providing comprehensive
reporting on CIT performance and notifying your staff of any
exceptions, Vantage CIT Tracker enables you to react quickly
to any ATM servicing issues before they negatively impact
your customers.
|