Every time an ATM runs out of cash it costs your business.
No cash means lost revenue and increased service costs. Furthermore,
it damages customer satisfaction and loyalty.
Clearly, cash outs are a problem
and they’re one that conventional ‘low cash’ sensors aren’t
able to tackle on their own. Two to three hours’ notice of
an impending ‘cash out’ is no notice at all for some ATMs
at the busiest times of the day, especially when many emergency
cash service level agreements call for response times twice
that long.
Used in conjunction with Gasper Vantage™
– the world’s leading ATM monitoring and reporting solution
– Vantage Cash Monitor proactively monitors the cash levels
in your ATM network by enabling you to specify additional
thresholds for each ATM which allow you to more accurately
determine required levels of cash.
Vantage Cash Monitor then actively
monitors the situation on an hourly basis, reducing the likelihood
of frustrating cash outs and working to eliminate costly emergency
cash replenishments.
Using software-based, customisable low-cash thresholds, Vantage
Cash Monitor enables you to create your own automated early
alert and notification system for each ATM in your network.
These flexible thresholds are designed to build in enough
lead time to prevent cash outs and reduce or eliminate costly
emergency cash replenishments altogether, which can cost twice
as much as scheduled visits.
The moment cash levels fall below the pre-defined thresholds,
Vantage Cash Monitor alerts the appropriate service team.
This happens automatically, without any intervention from
your help desk. It is not all about speed though. Using intelligent
evaluation, Vantage Cash Monitor can tell you when a reported
cash out is a true cash out or a module failure, saving you
even more on unnecessary service calls.
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